Skip to main content

Complain or hideous SOP

Sometimes after following all the SOP to get job done, you don't get complain from the customer you are currently serving. But the next 2-10 people waiting in the queue not knowing what you have been doing because they don't care and they have been waiting. The fatest way to do things will cause the current customer to complain but at least the next 2-10 people won't complain you. Like forgetting to bring card, forgetting to bring wallet, forgetting to bring handphone.... Just to solve this one person problem, I might not even get a good review from this person but I will get complains from the people in the long queue. If I didn't, at least only this one person, the rest of the queue even though fast and also no good review, comparing both, the number of people is definitely lesser. Only people with the capability to complain knows how to write a review. Anyway, if there is no way I am not getting complain, at least I tried not to give money away for free by doing hideous procedure with no clear definition of what is what. Anything that goes wrong have to pay. First thing about doing cashier is actually don't be too helpful the wrong way because the wrong people who gets the help will use it against you. Hold you accountable for everything they can find. You want complain or complains or doing extra hideous thing that cause you more troubles and a fine.

Comments

Popular posts from this blog

Cuts

 I finished doing my wallet without cutting myself. I got a poke from the needle though but it was alright. Only that one time. The rest I found a way to prevent that. The cutting mat has been very useful and now it’s filled with holes. Today I got my first cut of the year. Fengshui’s problem. I was taking something from the dark corner near the kitchen sink at work. Was opening the carton for umbrella. Someone asked me to take. When I was cashier, I normally took it myself instead of calling someone unless really necessary. I have cut away the tape but the tape side sick to the wall so I pulled it and I couldn’t remember but just felt sharp pain on my left palm. My left hand gave way after the cover flipped open and the knife on the right hand slashed my palm. Sigh, I should have close it before pulling the cover. It failed to open the first time so I slide it out to cut a second time but worry it didn’t open and kept it that way. Should have trust my instinct.  I also think ...

Bank

 A bank asked me to apply for their job. I was a bit skeptical whether it was scam. After a few conversations, it seemed legit. They needed my updated resume. I didn’t have. Go back to my old canva, then dragged out the old one. I realised I have a Word document ones after I sent the pdf ones. I should have just used the Word document because it was the latest. Anyway, I don’t have finance background so I might not get it. Based on their requirements, I think there are lots of things I have not yet explored. However, if I can finish my task earlier, maybe I can go for a test or two to see what are the skills that I lacked of. I felt a bit off because I just kept on doing uwp… I also needed to back up against my current job because I felt insecure about it, based on the recent months I was there. I am not sure if they want me there just to solve few issues then once solved then don’t need me anymore. Because every moment I was there, I felt a bit like it. They are also spending quit...

Peculiar

 Not sure how I should feel. Good or bad. Mum used to be very good with tech. Well, yesterday, have spent two hours over the phone just to help her log in to my account. In the end, she only managed to download and update her Netflix app on her iPad. iPad actually a bit different from Android so she has lots of difficulty linking App Store is equivalent to Google Play… When I said search, she literally search by her eyes… I cannot help but laugh at myself. Programmer and code did the same. I am not around so I can only do these for her. Sigh… Should have gave her a tutorial during CNY…  My screen is back… The touch screen I bought previously so that it is easier for me to do work. The pc that I bought previously is a good investment in the end. Thank God or the manufacturer that both working fine so far.