Information

 While buying things online, I accidentally bought one wrong size along with my other purchase. I bought leggings for exercise. The item was added without choosing a size when only 1 size is available. The super long name cut off and you won’t see XS. Design issue one. It doesn’t matter how well the UX is. The minimal is the information being shown correctly. I bought them while comparing a dozen other shop and finally paid for it. I realised 1 item was XS while my other item was L. L is correct. Quickly asked for a Return/Refund. The information was not very clear also. A long description and none was useful. 

There are a few faq and a few pages. None with instruction that I can follow without clicking on every link. I cannot click on the link or I cannot paste. Last one I had was a bag with Shopee to return. Last week, it was the XS Legging. Shopee one after much negotiation, they follow up with arranging a pick up for me. Packaging and printing labels. How familiar is that. A wrong product online is a waste of time. Still I am waiting. After that’s done, then Lazada’s. I quickly use the return button. It was arranged in a much faster way maybe because I never pressed receive. However, I have to receive it before return/refund. This is not the case for Shopee. Shopee, if you pressed receive, then you cannot select return/refund but to go through with Seller or Shopee.

For Lazada, it has a straightforward confirmation to ask me whether I have received before doing the return. Then they gave me options to collect or drop off. I choose drop off. I don’t know how though. I have a barcode and the rest I do not know. None of the links tell me how should I pack my package. Took me few hours to find out how. I had enough on my plate too with my passport renewal application hanging around without any news. Read that up everywhere but seems like nothing can really help. Most problematic was that the site was mostly in Malay language. That slows everything down. There was also changed in procedure so quite worrisome.

I was suppose to return the legging the day after but I forgot to bring it with me to work. I did it the next day. After I got off from work, rushed to Causeway point. I can select POPStation to my relief and the post office was long closed. I didn’t know how. :( I was pressing here an there for like 10mins while fumbling around my phone for instruction. Actually it was easy but instruction wasn’t.

1. Pack the item in a bag or shrink wrap if it is not fragile.

2. Go to the whatever return method location.

3. POPStation:

- Select return package (middle button)

- Enter the tracking number (which can be simplified to just Print Package Label)  - This I would know without thinking what number to enter. The other option was to Scan the barcode. Of course I would scan the barcode and who wants to type in. I scanned the barcode given from Lazada on my phone and choose the dimension. My god. I don’t have my ruler… I roughly choose the middle. I think the longest dimension should fit and I did not see which is the criteria shortest dimension while in a big state of question mark all over me. A big box opened. Scare die me. I put in but feel unsafe, took it out and I tried to close it so I can choose the next but no option for me to go there. I panic a bit and it won’t close. I went back to the screen and it asked me if I have put in my package. NO. It asked me if I want another box. It opened the other big box at the other corner. Cry. I went back to the screen and hope it will ask me again. Finally, I managed to cancel everything and restart. I quickly search my phone again. I should be using the Enter Number instead of scanning. -Enter number will print out the return label which you have to paste on the package. Scanning won’t. What’s the point… The tracking number is the same as the barcode number. 

- I entered the tracking number while rereading the info on my phone.

- Enter phone number

- Enter the PIN that you received on your phone.

- The label will be printed. Paste it on the package. I don’t remember this first or select dimension but roughly there.

- Select the dimension, apart from medium that I have selected, I picked small this time. I realised, I just have to look at the smallest dimension required also. 

- Small box opened and I put in with a lot of spaces still available.

- Close the box door

- Confirm.

- Yay. Done. I have done all these without realising there were two other people standing behind me… Sorry.

As I walked down to McDonalds for dinner. I received a ding. The package has been collected. WOW. That’s fast man. It was 7+ pm. I ordered a McSpicy ala-carte and claimed a free coke from the app deal. No fries. Consider it a step to cutting down my food. 

The next concern was my passport. I have to take leave to get to Malaysia to get it done. I put my weight problem later. I hadn’t receive any email and all the info read online doesn’t give me anything. I applied on 17th May and on the receipt, it stated that if no email notification after 4 weeks, go online and make appointment to get it. I clicked the link on the receipt but for about a week, I tried with having no success in getting a date. There is no date to choose from. After a week, I decided to write an email to them. They sent an email with lots of instruction. :(

The appointment slot will only open up on 12.01 midnight and if you didn’t get it, it means gone and you will have to wait for the next day release. I was too tired when I reach home with some course that I take and with work and travelling and reading here and there for something so simple for all the above. Somehow, I woken up at 2:45am out of a strange dream (this doesn’t happen for quite sometimes. I used to wake up around this time). 

I finally saw a date on the drop down list. Sept 1st. 🙁 I have to wait another 2+ months. My passport expiry is mid of November…A risk. Finally, I asked on a telegram chatgroup given in the email link. I thought it was official chatgroup but no imigresen personal ever reply but people who have the same issue or issues solve replied. 2.5k people in that group. So unsafe…

I did get some idea although not exact but based on how it goes, they suggested to go Malaysia try. That’s when I applied for leave. UTC or JIM was the only question left. JIM was much further away while UTC can go by leg.

I decided to give UTC a try since I last made my passport there. Somebody in the chatgroup was successful in getting it. I reached around 8 plus. Forgot to take queue so I think I could be faster if I knew I have to take number at the ground floor. 

I got number 59 and it was 8.30am. I was asked if I have applied successfully online, I didn’t know. I said I only have the receipt. The one who has successful notification go first. 😖. I told him, I have received no email about it and I waited for more than 4 weeks already. He let me in. The guy in front a bit beh song because the last time, they asked him go back wait when he had no email notification. The new rules was 3 days after online notification can go… Anyway, he still had his done. When I was there, they only ask for my thumbprint and looked at me if I was the person on my passport. Then asked me to come back in an hour. I went to the 711 on the same floor, ate a cup of noodle, a chocolate and a canned coffee drink. I went back but it has been a while but my number wasn’t called. Not suppose to also. They are calling names but there were too many people so O waited outside. When I went back in, a lady (bringing her mum to make passport and along with a baby in pram) in front of me previously on the ground floor said how come I was still there, still not done. Her case was funny. Her mum was 1 month away from being 60 years old…. So she cannot use the 60 years old walk-in. Had to do online before doing the walk-in. She surprised that she same time as me collecting it. 

Everyone get panicked again as they need to close the place at 12:15 for lunch and after 12:45pm to return. When I got back at 12pm wanting to ask about my passport, the lady at the counter was already gone. Only like 12:05 or so she came back but calling other people name. We surrounded the place but really angry with people after calling their name but waiting for like a few call before taking the passport. Wasting time. The couple whose queue was behind me got called first. The lady’s mum also got called first then along with the other people. Only then my turn… The lady at the counter must be angry also since I think her lunch time delayed. The lady officer doing my passport joined at the next counter to hasten the passport collection queue before going to lunch.

Finally my name was called. I think they didn’t put in order of the queue but just called whoever’s passport was there. Lucky, I collected it before the lunch time. The lady with the baby and mum, wished me good luck with work. I think she is younger than me since she had a baby just then. Or my age. I quickly went off and did the transfer for my rep. Went to Aston for lunch… Hm… their lamb chop wasn’t that nice compared to sg although it was 5-6 dollars cheaper. I bought my aunty her beh teh soh. Duno which one to buy so I bought 2 brands. Then made my way back. Well, thumbprint at Malaysia Custom was ok but I think it is a new passport so the auto lane asked me to go manual lane. I went to manual lane and the line just doesn’t move at all… Then I realised, there were other lanes at the inner side which was separated by glass wall but not immediately seen by many. No queue at all there. While the other side got many. I quickly rushed over and just nice, the people who just came up saw me going there and followed. It was my turn then. Had my thumbprint done. Had my facial recognition done. Tada.

Oya. Both Malaysia will soon use FR. Singapore already done so. When I went to Malaysia, Singapore side used FR. I showed face only like 2 years ago at the airport I went to KL. Malaysia side using thumbprint. Maybe soon using FR as when I came back, I saw FR monitor already installed on some machine but not working yet. Only the thumbprint worked. Woohoo. Cannot wear mask and glasses while scanning. I tried and it will reject. I am lucky I can still cross. I grew fatter along the 5 years since my passport photo was taken. hehehe. I was happy to have passport renewal off my list. I went back home, I forgot what I have done after reaching home but I went to sleep around 7pm after I laid on the bed and did some shopping. Bought my extra legging and yoga mat since got offer. 

I was suppose to wake up and throw rubbish and also eat the sweet potatoes aunty made yesterday. I felt dead. I slept through and woke up at around 9am. Reluctant to wake up. I finally gather my strength and picked up my phone and started the 625 shopping spree. I bought the boxing game for switch and sporting short as the one I bought earlier on was cancelled by Lazada. I compared Shopee and Lazada pricing after discount. Bought quite a few stuff for me to start getting exercising into my routine. I don’t dare to go gym. Hehe. Too troublesome also and expensive. I have to shower there and come back. After come back have to shower again. Comparing prices was the worst part.

Another issue was the wardrobe that I bought from shopee has mold. Even after cleaning, it will grow back. I guess it was the material. Maybe I should consider Ikea next time. My table from Ikea don’t have those mold. It is also strange that it was always the edges. I think I have to throw it away. Anyway, worrying it was the humidity in the room I have to buy hygrometer. I bought charcoal also. If that doesn’t solve the problem, I guess I have to throw the wardrobe away and buy Ikea. Don’t waste the time cleaning it every month. I never have to for my previous wardrobe. Somemore it was like a more than 20 years wardrobe. Don’t save a few dollars that will waste your time in the future. I paid 168+30 for additional section. That is around the same price as Ikea wardrobe. I chose it because it fits the dimension of the place that I wanted to put. Ikea ones was too tall, 200++ and also it was another 50 for the delivery. Lesson learnt. That’s why I picked quality out of price. If it is good quality, a little bit more was ok. Otherwise, it is close to having none. Now I have to throw 200 dollars away and the hassle to get rid of it. Anyway, no root cause but I do have serious suspicion that it was the wood itself that already has the problem.