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Technical Support Fundamentals. The estimated completion time is 8 months. I started a week and a half ago. Hope the last 60% not going to hold me up for 7.5 months. I realised, there are tonnes of things I didn’t really understand despite having a mere recall of what I have learned from Secondary School but mainly by heart. All for the test but never for how things actually worked. I have a computer and I can click without knowing those things. I realised, this course is really worth it until things start to ask me refer this link and that link and I ended up in Wikipedia. I realised, I have not been using the freely available resources much and it has been available long ling time ago while I still think textbooks were best. Only after I have a course with Coursera 7-8 years ago, I realised the power of googling. Another power of googling, google the right way otherwise, it doesn’t really work. I hope to learn more. I think the problem lies with, working on the problem but not learning at all was worse. I think I kept on doing but not learning. That’s the worst part. I hope I don’t learn too quickly and forget quickly. The point is learning and improving is the way to go. Otherwise, you will always get stuck with the same problem.

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